Returns & Exchanges

At TAIT Cosmetics, we’re committed to your satisfaction! If you’re not completely in love with your purchase, we offer a 30-day return and exchange policy for unused and unopened items to ensure you get the perfect product for your needs.

Eligibility for Returns

• Products must be returned within 30 days of the delivery date.
• Items must be unused, unopened, and in their original packaging, with seals intact.
• Applies to all TAIT Cosmetics products, including lip glosses, blushes, and mascaras.

Exchanges

Need a different shade or product? We’ve got you covered:

1. Reach Out: Contact our customer service team at [insert email] or through our website to request an exchange.
2. Proof of Purchase: Provide your order number and a copy of your receipt.
3. Send It Back: Ship the unopened product to the address provided in our confirmation email.
4. Shipping Details: Customers cover the cost of return shipping, but we’ll handle the shipping for your replacement item.

How to Return

1. Initiate Your Return: Email us at [insert email] or use our online contact form to begin the return process.
2. Prepare Your Item: Package the product securely and ship it to the return address provided. Return shipping costs are the responsibility of the customer.

Refund Process

• Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect the returned product.
• Original shipping fees are non-refundable.

Non-Returnable Items

• Opened, used, or damaged products cannot be returned or exchanged.
• Clearance or final sale items are not eligible for returns or exchanges.

If you have any questions or need further assistance, please don’t hesitate to contact us at [insert email/phone number].

Thank you for choosing TAIT Cosmetics—we’re here to help you shine! 💄✨